Privacy Policy

 

TRADICION Privacy Policy

Last Updated: March 2026

This Privacy Policy describes how TRADICIÓN (“we,” “us,” “our”) collects, uses, and shares your information when you visit www.tradicion.co, interact with our content, or purchase from our store. We honor your privacy and protect your information with care.

1. Information We Collect

We collect information that helps us process your order, operate our store, and improve your experience.

Information you provide directly

  • Name
  • Shipping and billing address
  • Email address
  • Phone number (optional)
  • Payment information (processed securely by Shopify or your chosen payment provider)
  • Order details and purchase history

Information collected automatically

  • IP address
  • Device and browser information
  • Cookies and tracking data
  • Interaction data (pages viewed, time on site, referring links)

2. How We Use Your Information

We use your information to:

  • Process, fulfill, and deliver your orders
  • Communicate with you about your purchase
  • Provide customer support
  • Improve our website, products, and customer experience
  • Detect and prevent fraud
  • Comply with legal, tax, and operational requirements

We do not sell your personal information.

3. Order Fulfillment and Third‑Party Service Providers

To deliver your order, we work with trusted third‑party partners who help us print, package, and ship your items.

When you place an order, we share only the information necessary to complete fulfillment, including:

  • Your name
  • Shipping address
  • Product details

These partners are authorized to use your information solely for fulfilling your order and are not permitted to use it for marketing or unrelated purposes.

4. Sharing Your Information

We share your information only with service providers who support our business operations:

  • Shopify (e‑commerce platform and secure payment processing)
  • Third‑party production and fulfillment partners
  • Shipping carriers (USPS, UPS, FedEx, etc.)
  • Analytics and cookie‑based tools

These providers are required to protect your information and use it only for the services they perform.

We do not rent, trade, or sell your personal information.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Keep your shopping cart active
  • Improve site performance
  • Understand how visitors use our site
  • Support analytics and marketing

You can disable cookies in your browser settings, but some features may not function properly.

6. Data Retention

We retain your order information for our records unless you request deletion.
Certain information may be kept longer to comply with legal, tax, or accounting obligations.

7. Your Rights (California Residents – CCPA)

If you live in California, you have the right to:

  • Request access to the personal information we hold about you
  • Request corrections
  • Request deletion of your personal information
  • Opt out of the sale of personal information (we do not sell your data)

To submit a request, contact us at info@tradicion.co.
We may need to verify your identity before processing your request.

8. Data Security

We take reasonable measures to protect your information, including:

  • Encrypted payment processing
  • Secure Shopify infrastructure
  • Limited internal access to customer data
  • Secure transmission of fulfillment information

While no method is 100% secure, we work to safeguard your information using industry‑standard practices.

9. Children’s Privacy

Our website is not intended for children under 13.
We do not knowingly collect information from minors.

10. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements.
The “Last Updated” date will always reflect the most recent version.

11. Contact Us

For questions about this Privacy Policy or your personal information, contact:

TRADICIÓN
Email: info@tradicion.co
Website: www.tradicion.co